Analysis and Studies - Studies
E-commerce companies are increasingly becoming victims of fraud
May 15th 2019
CRIFBÜRGEL interviewed e-commerce companies from Germany, Austria and Switzerland about their experiences of fraud in online commerce. The results are clear: 97 percent of online shops in Germany have already faced fraud or attempted fraud (Austria: 87 percent; Switzerland 92 percent). In addition, 73 percent of the German survey participants stated that fraud in their shops had increased (55 percent) or strongly increased (18 percent). "Fraud prevention in online shops is becoming increasingly important. There are now hardly any online merchants who have not already suffered financial losses as a result of organised fraud. The fraudsters' methods are becoming more and more professional and difficult to understand," commented Christian Bock, Managing Director of CRIFBÜRGEL.